The Empire Plan Hospital Program, administered by Anthem Blue Cross, provides coverage for inpatient and outpatient services provided by a hospital or skilled nursing facility and hospice care. It also includes the Center of Excellence for Transplants Program, provides inpatient Benefits Management Program services, including preadmission certification of hospital admissions and admission or transfer to a skilled nursing facility, concurrent reviews, discharge planning, inpatient medical case management and the Building Healthy Families Program.
You can update or verify your Coordination of benefits here .
To access LiveHealth Online click here .
Learn more about our Sydney Health App by clicking here .
Let’s make healthy happen. Available for iOS and Android devices.
Knowing the essentials will help you choose the health insurance plan that's right for you or your family.
Please call Member Services at 1-877-7-NYSHIP (1-877-769-7447), Option 2, Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern. Chat is available through the website and Sydney app through 8:00pm Eastern.
If you are Medicare-primary and currently enrolled in The Empire Plan, or will soon become Medicare-primary with Empire Plan coverage, visit Silverscript for information concerning your prescription benefits.
When life changes, your health insurance should keep pace. Open enrollment is the ideal time to make changes to your health insurance plan.
Legal DisclosureNot connected with or endorsed by the U.S. Government or the federal Medicare program.
The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent or insurance company.
This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, please contact your agent or the health plan.
Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. Call our Customer Service number, (TTY: 711).
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame a nuestro número de Servicio de Atención al Cliente (TTY: 711).
注意：如 果您使用非英語的其他語言，您可以免費獲得語言援助服務。請致電聯絡客戶服務部（聽語 障用戶請致電：711）。
ADV_21_100557_MU_0012@ 2024 Anthem. Services provided by Anthem HealthChoice HMO, Inc., and/or Anthem HealthChoice Assurance, Inc., Independent licensees of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State.
Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc.